Effective Date: 10.06.2024

1. Introduction

CloudMir Ventures Pvt Ltd. and its division GioMacs Shipping Services (“we,” “us,” or “our”) value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.giomacs.com, use our services, or engage with us in the context of our freight forwarding, shipping, and logistics operations. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Business Information: Company name, business address, and other business-related information.
• Shipping Information: Details of shipments, delivery addresses, consignee details, and other logistics-related information.
• Financial Information: Billing address, payment details, and transaction history.
• Technical Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the website.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To process and manage your shipments, deliver services, and communicate with you about your orders and shipments.
• To Improve Our Services: To understand and analyze usage trends and preferences, improve the website, and develop new products, services, features, and functionality.
• To Communicate: To send administrative information, updates, and promotional materials.
• To Process Payments: To process payments for our services.
• To Ensure Security: To detect and prevent fraud, abuse, and other harmful activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We may share your information with:

• Third-Party Service Providers: To perform functions on our behalf, such as payment processing, data analysis, and customer service.
• Business Partners: To offer you certain products, services, or promotions.
• Legal Authorities: To comply with legal obligations, protect our rights, and enforce our terms of service.
• Others: With your consent or as necessary to complete any transaction or provide any service you have requested or authorized.

5. Data Security

We implement reasonable security practices and procedures to protect your information from unauthorized access, use, alteration, and disclosure. However, no internet or email transmission is ever fully secure or error-free.

6. Your Rights

You have the right to:

Access and review the information we hold about you.

Request correction of any inaccuracies in your information.

Withdraw consent to the processing of your information.

Request deletion of your information, subject to legal and contractual restrictions.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@giomacs.com